Terms of Service

These Terms of Service (“Terms”) govern your access to and use of acceltradigital.com and any related services made available through this Site (collectively, the “Site”). They form a binding agreement between you and Acceltra Digital (“Acceltra,” “we,” “us,” or “our”).

By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Site.

Acceltra Digital is a digital infrastructure agency based in Vancouver, British Columbia, Canada. We provide website development, agentic AI implementation, workflow automation, digital marketing, and content production services to business clients. Inquiries through the Site are the first step toward a possible engagement; the actual scope, deliverables, fees, payment terms, intellectual-property assignment, warranties, and any other service-specific commitments are governed exclusively by a separate signed statement of work (“SOW”) or master services agreement (“MSA”) — not by these Terms.

Contact: admin@acceltradigital.com.

You must be at least the age of majority in your jurisdiction (18 years old in most of Canada) to use this Site. By using it, you represent that you meet this requirement and that any information you submit is your own or that you have the authority to submit it on behalf of the entity you represent.

You agree not to:

• Use the Site or our intake form for any unlawful, fraudulent, or deceptive purpose
• Submit malicious code, viruses, or any content designed to disrupt, damage, or gain unauthorized access to systems
• Scrape, harvest, mirror, or otherwise systematically collect data from the Site beyond what is required for lawful indexing by search-engine crawlers and AI crawlers we explicitly allow in our robots.txt
• Use automated tools (bots, scripts, or load-testing software) to submit forms or generate traffic without our prior written permission
• Attempt to bypass authentication, rate limiting, or other security mechanisms
• Reverse engineer, decompile, or attempt to derive the source code of any non-public portion of the Site or our services
• Misrepresent your identity, your affiliation with any person or entity, or the source of any inquiry you submit
• Use the Site to harass, threaten, defame, or infringe on the rights of any third party
• Interfere with the operation of the Site or with any user's use of the Site

We reserve the right to investigate and respond to any violation of these Terms, including by blocking access, deleting submitted content, or pursuing legal remedies.

5.1 Our content

All content on the Site — including the design, copy, code, illustrations, animations, photographs, video, audio, logos, trademarks, service marks, brand names, and case-study materials — is the property of Acceltra Digital or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual-property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and view the Site for your personal or internal-business informational purposes. You are welcome to:

• Link to any public page on the Site
• Quote brief excerpts of articles or pages with attribution and a link back to the source
• Share Site URLs on social media or in normal business correspondence

You may not, without our prior written permission:

• Reproduce or republish whole pages or substantial portions of any page
• Modify, adapt, translate, or create derivative works of Site content
• Use the Acceltra name, logo, or any client logos or case-study assets in your own marketing without permission
• Train machine-learning models on Site content beyond what is permitted by our robots.txt directives and applicable copyright exceptions

5.2 Client work shown on the Site

Case studies and portfolio items are shown with the permission of the client and remain the intellectual property of those respective clients (or jointly with Acceltra, as governed by the underlying SOW). Visiting a portfolio link takes you to the client's live site, which is governed by that client's own terms.

5.3 Feedback

If you send us feedback, suggestions, or ideas about the Site or our services (other than as part of a paid engagement), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use that feedback without obligation or attribution.

Submitting our intake form, emailing us, or otherwise contacting us through the Site is an expression of interest, not a contract. No engagement, retainer, or binding obligation arises until both parties sign a written SOW or MSA covering the specific work.

Information you provide in an inquiry will be used as described in our Privacy Policy. We treat reasonable business-context details as confidential and will not share them with third parties except with the service providers listed in our Privacy Policy. If you need a written non-disclosure agreement before sharing sensitive details, ask us before submitting them.

Any timelines, pricing ranges, or service descriptions on the Site are illustrative. Binding scope, fees, schedule, and warranties are determined exclusively by a signed SOW.

The Site relies on third-party providers (hosting, analytics, CRM, email; see our Privacy Policy Section 5 for the full list) and links to third-party websites we don't control. We make no representation or warranty about, and accept no liability for, third-party services or sites. Your use of any third-party service is at your own risk and subject to that service's own terms.

The Site is provided “as is” and “as available”. Acceltra Digital makes no warranties or representations of any kind, express or implied, regarding the Site or its content, including but not limited to:

• That the Site will be uninterrupted, error-free, secure, or virus-free
• That the information on the Site is accurate, complete, current, or applicable to your specific situation
• That any AI tools, automation patterns, or strategies discussed on the Site or in our resources will produce a particular outcome for your business
• The implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement

Nothing on the Site constitutes professional advice (legal, financial, tax, or otherwise). Do not make consequential business decisions based on Site content without consulting qualified professionals.

To the maximum extent permitted by applicable law, Acceltra Digital and its principals, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Site — including loss of profits, loss of business, loss of data, business interruption, or cost of substitute services — even if we have been advised of the possibility of such damages.

Where applicable law does not allow the exclusion of certain warranties or the limitation of liability for certain damages, our liability is limited to the greatest extent permitted by that law. Our aggregate liability arising out of or relating to these Terms or your use of the Site (other than under a signed SOW, which has its own liability terms) will not exceed CAD $100.

You agree to indemnify, defend, and hold harmless Acceltra Digital and its principals, employees, contractors, and affiliates from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your breach of these Terms
• Your violation of any law or the rights of any third party
• Any information you submit to the Site that is false, misleading, infringing, or otherwise unlawful
• Your use of the Site in any manner not expressly permitted by these Terms

We may suspend or terminate your access to the Site at any time, with or without cause and with or without notice, including if we reasonably believe you have violated these Terms or applicable law. Sections of these Terms that by their nature should survive termination (including Sections 5, 8, 9, 10, 12, and 13) will survive.

These Terms are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable in British Columbia, without regard to conflict-of-laws principles. Any dispute, claim, or proceeding arising out of or relating to these Terms or your use of the Site must be brought exclusively in the courts located in British Columbia, and you irrevocably consent to the personal jurisdiction and venue of those courts.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

13.1 Entire agreement

These Terms and the documents they incorporate by reference (including the Privacy Policy and any signed SOW or MSA) constitute the entire agreement between you and Acceltra Digital regarding your use of the Site, and supersede any prior or contemporaneous communications.

13.2 Severability

If any provision of these Terms is found to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

13.4 Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of all or substantially all of our assets.

13.5 Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Effective” date at the top of this page. Material changes will be communicated by email (where we have your address) or by a prominent notice on the Site for at least 30 days. Continued use of the Site after the effective date constitutes acceptance of the revised Terms.

13.6 Notices

We may give notice to you by email (to the address on file from any inquiry) or by posting on the Site. You may give notice to us by emailing admin@acceltradigital.com.

13.7 Headings

Section headings in these Terms are for convenience only and have no legal or contractual effect.

13.8 Language

These Terms have been drafted in English. The parties expressly agree that any translation provided as a courtesy is for reference only; the English version controls.

For any questions about these Terms, content licensing, partnership inquiries, or other concerns: admin@acceltradigital.com.